Elevator Disco Return Policy
We want you to love your Elevator Disco pieces.
However if something isn’t quite right, we’re here to help.
Return Window
- Refunds: Requests must be made within 7 days of delivery
- Exchanges or Store Credit: Requests must be made within 14 days of delivery
All items must be returned within the approved return window.
Eligibility
To be eligible for a return or exchange:
- Items must be unworn, unwashed, and in original condition
- All original tags must be attached
- Items must be free of makeup, deodorant, or any signs of wear
Returns that do not meet these requirements may be rejected.
Final Sale Items
The following items are final sale and not eligible for return or exchange:
- Sale or discounted items
- Bodysuits
- Accessories
Refunds
- Refunds are issued to the original form of payment
- Original shipping fees are non-refundable
- Please allow 5–10 business days for processing once your return is received
Exchanges & Store Credit
- Exchanges are subject to product availability
- Store credit will be issued as a digital code and does not expire
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping method, as we are not responsible for lost returns
How to Start a Return
To initiate a return or exchange, please contact:
Include:
- Order number
- Item(s) you wish to return
- Reason for return